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How Do I Become a Hawaiian Tour Guide?

Mahalo For Sharing Your Aloha

become a tour guide

What are the Requirements to Become a Hawaiian Tour Guide?

1. Possess a high school diploma or GED

To become a tour guide in Hawaii, a high school diploma or GED is the minimum educational requirement. However, additional certifications or training in areas such as first aid, CPR, and Hawaiian history and culture may be beneficial. The state of Hawaii also requires all tour guides to pass a written exam and obtain a state-issued certification. It is important for tour guides to adhere to safety instructions and have the ability to stand and walk for extended periods of time.

2. Completion of a tourism course

Completing a tourism course is a crucial requirement for anyone aspiring to become a Hawaiian tour guide. These courses cover a range of topics that are essential for tour guides in Hawaii, including an introduction to the visitor industry, cultural appreciation, effective communication skills, servicing global customers, knowledge of Hawaii’s history and culture, and accurate information about the island. By completing a tourism course, aspiring tour guides can develop the necessary skills and knowledge to provide high-quality tours that showcase Hawaii’s unique culture, history, and natural beauty. Additionally, completing a certification program can enhance a tour guide’s credibility and increase their chances of being hired by a licensed tour company. With a variety of courses available, aspiring tour guides can choose a training path that best suits their interests and career goals. Overall, completing a tourism course is an excellent investment for anyone interested in becoming a successful Hawaiian tour guide.

3. Driver’s license

To become a tour guide in Hawaii, a clean driver’s license is required. The specific type of driver’s license required is not mentioned, but it is important to have a clean driving record. In addition to the driver’s license, having previous tour guide experience is preferred, and customer service skills are also important. The salary for a tour guide in Hawaii varies based on experience, with some positions offering $20 to $50 per hour, while others offer $300 per tour plus tips. Overall, having a clean driver’s license is crucial for anyone interested in becoming a tour guide in Hawaii.

4. Ability to communicate in English

The ability to communicate fluently in English is an essential requirement for becoming a Hawaiian tour guide. Since English is the predominant language spoken in Hawaii, fluency in English is a must-have skill for any tour guide. As Hawaii’s tourism industry is growing rapidly, it is crucial for tour guides to be able to communicate effectively with tourists from all over the world. The ability to communicate well in English allows tour guides to provide clear and concise instructions, share information about the culture and history of Hawaii, and answer any questions that tourists may have. Additionally, effective communication skills help tour guides to establish a rapport with tourists, which can enhance their overall experience and satisfaction. In conclusion, fluency in English is a critical skill for any tour guide, especially in Hawaii’s tourism industry, where effective communication is essential for providing a memorable and enjoyable experience to tourists.

5. Possession of knowledge of the local area

Possessing knowledge of the local area is crucial for becoming a successful Hawaiian tour guide. It allows the guide to provide accurate and interesting information to their clients, enhancing their overall experience. Understanding the costs, transportation, and safety of the area can help the guide plan and execute a well-organized tour. Knowing when to visit and where to stay can also help the guide tailor their tours to meet their clients’ needs. Additionally, being aware of related blogs and booking resources can help the guide stay up-to-date with the latest information and trends in the industry.

6. Competency in customer service skills

As a Hawaiian tour guide, customer service skills are essential to providing memorable experiences for visitors and representing Hawaii’s culture and hospitality. Developing communication skills such as interpretation and storytelling can help you design customized and engaging tours for your guests. Additionally, learning cultural awareness and appropriate customer service standards when dealing with diverse customers can help you demonstrate aloha spirit and create a positive impression of Hawaii. To develop these skills, we recommend taking courses such as “Communicating with Impact” and “Servicing the Global Customer” as part of the recommended training path for tour guides. It is also important to have an appreciation for Hawaii’s host culture and traditions, which can be gained through courses such as “Ho’okipa Me Ke Aloha” and “Foundations of Hawai’i”. By prioritizing customer service skills in your training, you can become a certified professional tour guide who embodies the spirit of aloha and provides exceptional experiences for visitors to Hawaii.

7. Knowledge of the tourism industry

Having knowledge of the tourism industry is crucial for becoming a successful Hawaiian tour guide. It is important to understand the history, language, and culture of Hawaii, as well as how to communicate effectively with diverse customers. The recommended training path for tour guides includes courses such as Introduction to Hawai’i’s Visitor Industry, Communicating With Impact, and Servicing the Global Customer. Additionally, understanding the unique history and significance of each island, as well as accurate information and stories about Hawaii’s culture, is essential for designing customized and engaging tours for visitors. By having a strong foundation in the tourism industry, tour guides can enhance the quality of the visitor experience and demonstrate cultural awareness, ultimately contributing to the professionalism of the visitor industry workforce in Hawaii.

8. Experience working in the tourism industry

Having prior experience working in the tourism industry can greatly benefit those pursuing a career as a Hawaiian tour guide. Relevant positions such as hotel concierge, travel agent, or even working as a front desk clerk can provide valuable knowledge about the local area, customer service, and communication skills. This experience can also help tour guides understand the needs and expectations of their clients, and provide personalized and engaging tours. Additionally, having experience in the industry can help tour guides build relationships with other professionals and businesses, leading to more opportunities and a successful career.

9. Certification from an accredited organization

The Certification for Hawai’i’s Professional Tour Guides is a program offered by Kapi’olani Community College in partnership with the Hawai’i State Tourism Training Council. To obtain certification, candidates must complete a series of courses, including Introduction to Hawai’i’s Visitor Industry, Ho’okipa Me Ke Aloha, Communicating With Impact, Servicing the Global Customer, Foundations of Hawai’i, and Know Your Island: Oahu. Candidates must also pass a rigorous two-part exam that assesses their knowledge of the courses and requires them to design and deliver an island-specific custom tour. To be eligible for certification, candidates must provide proof of current employment with a licensed Hawai’i tour company or documentation showing ownership of a licensed Hawai’i tour company. The certification is valid for two years, after which candidates can apply for recertification.

10. Completion of the Guide Certification Exam

To become a certified Hawaiian tour guide, one must complete the Certification for Hawaiʻi Professional Tour Guides program. This program requires passing a knowledge exam and a sample tour with a minimum score of 75% each. To prepare for the exam, it is recommended to take the Certificate for Customer Service in Hawai’i program, which covers Hawaiian history, language, and culture, as well as communication and storytelling skills. The certification is valid for two years, after which recertification can be applied for with proof of continued employment or ownership of a licensed Hawai’i tour company. To register for the program, interested individuals can visit the Kapi’olani Community College website and submit the necessary paperwork and fees. It is important to note that there will be no refunds for a failed exam. On exam day, candidates should expect to demonstrate their knowledge and skills in accordance with service industry standards for “Ambassadors of Aloha.”

A humpback whale off the Kona coast.

What is the Process of Becoming a Hawaiian Tour Guide?

Step 1: Selecting a degree course

Aspiring tour guides in Hawaii should select a relevant degree course to gain the necessary skills and knowledge to excel in the industry. A degree in tourism or hospitality management can provide a comprehensive understanding of the tourism industry, including customer service, marketing, and cultural awareness. It can also offer practical training in tour guiding, which can enhance the chances of securing a job. Additionally, a degree can provide a competitive edge over other candidates and increase earning potential in the long run. Therefore, it is crucial to consider the benefits of selecting a degree course when aspiring to become a Hawaiian tour guide.

Step 2: Selecting a tour operator

When becoming a Hawaiian tour guide, it is crucial to select a reputable tour operator. Consider the types of tours offered and whether they align with your career goals. Look for a company that provides comprehensive training to their guides and has a good reputation for customer satisfaction. Research and compare different tour operators by reading reviews from past employees and customers, checking their website for information on their tours and training programs, and reaching out to their support team with any questions. It is also essential to consider the safety measures taken by the company and the requirements for physical fitness. By carefully selecting a tour operator that aligns with your career goals and provides comprehensive training, you can ensure a successful and fulfilling career as a Hawaiian tour guide.

Step 3: Completing the training

To become a Hawaiian tour guide, potential guides must complete a training program and pass an exam. The program includes classroom instruction and on-the-job training, as well as certification programs such as the Certification for Hawai’i’s Professional Tour Guides. These trainings provide guides with the necessary knowledge and skills to provide an informative and engaging tour experience for visitors, including learning about the destination’s history, culture, and tourism. When selecting a training program, individuals should consider factors such as cost, location, and reputation, and look for programs that align with service industry standards for “Ambassadors of Aloha”. With the right training, aspiring tour guides can pursue a career in the travel industry and earn up to $60,000 per year.

Step 4: Getting a license

To become a certified tour guide in Hawaii, you must have a license from the Hawaii Department of Land and Natural Resources. The license is valid for one year and costs $50. You need to have a high school diploma or GED and prior experience as a tour guide is preferable. The ability to stand and walk for an extended period of time is also required.

To apply for the license, you must submit an application to the Department of Business, Economic Development & Tourism and pay the $50 application fee. After the application has been reviewed and approved, you will be scheduled for an interview. If you pass the interview, you will then be required to take a written examination covering various topics related to Hawaii’s history, culture, and natural resources. Finally, you will need to take a skills test to demonstrate your ability to lead tours.

Once you have successfully completed all the necessary steps, you will receive your license and be able to lead tours on Hawaii’s public lands, including state parks, beaches, and forests. Remember, as a tour guide, you are representing Hawaii and its culture, so it’s important to be knowledgeable, respectful, and welcoming to visitors.

Step 5: Setting up business cards and pamphlets

As a Hawaiian tour guide, having well-designed business cards and pamphlets is crucial for marketing your services. Business cards are a quick and easy way to provide potential customers with your contact information, while pamphlets can be used to showcase your tour packages and services.

When designing your business cards, make sure to include your name, phone number, email address, and website. You can also include a photo of yourself or a scenic view of Hawaii to make your card more visually appealing.

When creating your pamphlets, be sure to include high-quality photos of the tours you offer, along with a detailed description of each tour. You should also include information about your experience as a tour guide and any certifications or licenses you hold.

To make your marketing tools stand out, consider using bright colors and bold fonts. Make sure that your contact information is easy to read and that your message is clear and concise.

Remember, your business card and pamphlet are often the first impression a potential customer will have of your services, so make sure that they are professional and visually appealing. With well-designed marketing tools, you can attract more customers and grow your business as a Hawaiian tour guide.

Step 6: Marketing yourself

As a Hawaiian tour guide, it is important to differentiate yourself from others in the industry to attract potential clients. One way to do this is by creating a strong online presence. Utilize social media platforms like Instagram and Facebook to showcase your tours and share customer reviews. Additionally, consider creating a website that highlights your expertise and offers online booking options.

Networking within the local tourism industry is also key. Attend industry events and connect with other professionals in the area. Offer to collaborate with other tour guides or local businesses to create unique tour packages that will set you apart from the competition.

Another effective strategy is to offer certification training through a platform like Teachable. By becoming a certified Hawaiian tour guide, you can establish yourself as an expert in the field and attract clients who value professionalism and expertise.

Finally, consider offering specialized tours that cater to niche markets. For example, create a tour specifically for adventure seekers or foodies. This will help you stand out and attract clients who are looking for a unique and personalized experience.

Step 7: Taking care of customers’ needs

As a Hawaiian tour guide, taking care of your customers’ needs is essential to ensure their satisfaction and create a memorable experience. Here are some tips to help you do just that:

  1. Be attentive and responsive to your customers’ needs. Listen carefully to their requests and provide personalized recommendations that cater to their interests and preferences.
  2. Create a welcoming and inclusive environment by treating everyone with respect and kindness. Be mindful of cultural differences and avoid making assumptions or stereotypes.
  3. Always be prepared and knowledgeable about the places you are visiting. Provide interesting facts and stories that enhance the experience and engage your customers.
  4. Handle complaints with professionalism and empathy. Listen to your customers’ concerns and offer solutions that address their issues. Apologize for any inconvenience and make sure to follow up on the resolution.
  5. Go the extra mile to surprise and delight your customers. Small gestures such as offering a refreshing drink or a local snack can make a big difference in their overall experience.

Remember, happy customers are the best advocates for your business. By providing exceptional service and creating a welcoming and inclusive environment, you can turn your customers into loyal fans and boost your reputation as a Hawaiian tour guide.

Step 8: Administering customer services

As a Hawaiian tour guide, it is important to administer excellent customer service to ensure a memorable experience for visitors. Being knowledgeable about Hawaiian culture and history is crucial in providing a unique and personalized experience. Additionally, being attentive to customers’ needs and preferences can help exceed their expectations. To go above and beyond, tour guides can offer recommendations for local restaurants or activities, provide insider tips, and create a customized itinerary based on customers’ interests. For example, a tour guide can ask customers about their favorite types of food and suggest a local restaurant that serves authentic Hawaiian cuisine. By providing personalized and exceptional customer service, tour guides can leave a lasting impression on visitors and encourage them to recommend their services to others.

Some artwork in Hawaii.

Tips for Becoming an Amazing Tour Guide!

1. Research the Tour Guide Certification Exam

If you’re interested in becoming a certified tour guide in Hawaii, there are a few key steps you should take to prepare for the certification exam. First, make sure you are currently employed by or own a licensed Hawaii tour company. Next, review the recommended training path, which includes courses on Hawaii’s visitor industry, cultural awareness, communication skills, and island-specific knowledge. You can find more information on these courses on the certification program’s website.

The certification exam itself consists of two parts: a knowledge exam and a sample tour design and delivery. The knowledge exam will test your understanding of Hawaii’s history, language, culture, and customer service standards, while the sample tour will require you to apply your communication, interpretation, and storytelling skills to create an engaging and accurate tour experience.

To prepare for the exam, you can review the study resources provided on the certification program’s website, including the recommended training path and FAQs. Additionally, you may be eligible for funding through the State of Hawaii Department of Labor and Industrial Relations Workforce Development Division, so be sure to check out their website for more information. Remember, the certification is valid for two years, and recertification is available for those who can provide evidence of continued employment or ownership of a licensed Hawaii tour company.

2. Understand the Tour Guide Certification Exam Requirements

  • To become a certified Hawaiian Tour Guide, you must be currently employed with or own a licensed Hawaii tour company.
  • The certification exam consists of two parts: a knowledge exam and a sample tour design and delivery.
  • The knowledge exam is a multiple-choice test that covers Hawaii’s history, language, culture, and customer service standards. A minimum score of 75% is required to pass.
  • The sample tour design and delivery portion requires the use of learned communication, interpretation, and storytelling skills to create a custom tour based on customer preferences and interests. A minimum score of 75% is required to pass.
  • The certification is valid for two years, after which time recertification is possible with proof of continued employment or ownership of a licensed Hawaii tour company.
  • Employment Training Funds (ETF) are available through the State of Hawaii Department of Labor and Industrial Relations (DLIR) Workforce Development Division to help cover the cost of the certification exam and training courses.

3. Develop an effective Study Plan

To develop an effective study plan for becoming a Hawaiian tour guide, start by identifying the key areas of knowledge required. These may include Hawaiian history, culture, geography, flora and fauna, and popular tourist destinations. Prioritize these areas based on their importance and the amount of time needed to learn them. Next, create a schedule for consistent studying. This could involve allocating specific times each day or week to focus on studying, setting goals and deadlines for each topic, and regularly reviewing material to reinforce learning. It may also be helpful to incorporate interactive learning methods, such as exploring the island and visiting popular sights, to supplement traditional studying. Finally, stay motivated by setting achievable goals, rewarding yourself for progress, and seeking feedback from others. With a well-planned study plan, becoming a knowledgeable Hawaiian tour guide is within reach.

4. Review the Subject Matter Knowledge Exam Topics

Aspiring Hawaiian tour guides must pass a two-part certification exam to become professional tour guides. The first part of the exam is a two-hour knowledge exam that tests the candidate’s knowledge of Hawaii’s history, language, and culture, as well as their ability to relate to global customers and the visitor industry. The second part of the exam is a two-hour practical exam where the candidate must design and deliver an island-specific tour based on customer preferences, interests, and accurate information about Hawaii’s history, culture, and language using learned communication, interpretation, and storytelling skills. It is essential for candidates to have a deep appreciation and understanding of Hawaiian culture and traditions to succeed in the certification exam. Candidates must also demonstrate cultural awareness and appropriate customer service standards when dealing with diverse customers.

5. Practice Taking Exams

To become a successful Hawaiian tour guide, it is crucial to pass the required exams. Here are a few tips to help you prepare for the exams:

  1. Time Management: Make a study schedule and stick to it. Allocate enough time to study each subject and take breaks in between to avoid burnout.
  2. Effective Studying: Use various study materials such as textbooks, online resources, and practice exams to enhance your knowledge. Focus on the areas you find challenging and seek help when needed.
  3. Test Anxiety Management: Practice relaxation techniques such as deep breathing and visualization to calm your nerves. Get enough sleep, eat well, and exercise to boost your mental and physical health.

In conclusion, passing the Hawaiian tour guide exams requires dedication, discipline, and focus. With proper time management, effective studying, and test anxiety management, you can increase your chances of success. Remember to stay positive and believe in yourself.

6. Research the Tour and Travel Industry

Researching the tour and travel industry is a crucial step towards becoming a successful Hawaiian tour guide. It will help you gain knowledge and skills necessary for the job, such as understanding the history, culture, and tourism of the destination. Additionally, researching the industry will help you identify the different types of guiding jobs available, the necessary training and licenses required, and the potential earnings. This information will help you make informed decisions about your career path, increase your chances of success, and ultimately enhance the experience of your customers.

7. Study Tour Guides in the Field

Studying tour guides in the field can be a valuable way for aspiring Hawaiian tour guides to improve their skills and knowledge. Observing experienced tour guides in action can provide insight into effective communication techniques, how to handle difficult customers, and how to provide an engaging and informative tour. Aspiring tour guides can also seek out mentorship opportunities or informational interviews with experienced guides to learn more about the industry and gain advice on how to succeed. Additionally, taking courses and obtaining certifications can help to enhance one’s knowledge and credibility as a tour guide. It is important to continuously seek out opportunities for professional development and stay up-to-date on industry trends and best practices in order to provide the best possible experience for tourists.

8. Review the Competencies for Becoming a Tour Guide

Competencies are the skills and knowledge required to perform a job successfully. For aspiring Hawaiian tour guides, understanding the competencies needed to excel in this field is crucial. To become a successful Hawaiian tour guide, you need to have a deep understanding of Hawaiian history and culture, strong communication skills, and the ability to lead a group effectively. It’s important to take courses on Hawaiian history and culture to develop a comprehensive knowledge of the islands. Additionally, practicing public speaking and storytelling can help you effectively communicate with visitors and provide engaging tours. To lead a group effectively, you need to be organized and able to manage different personalities while keeping everyone engaged. Ongoing learning and development are essential to stay up-to-date with changing tourist trends and provide the best possible tour experience for visitors. Strive to continuously improve your skills and knowledge to offer a unique and memorable Hawaiian tour experience.

9. Develop Narrative Skills

As a Hawaiian tour guide, developing narrative skills is crucial to providing an engaging and memorable experience for visitors. To create engaging stories, draw from personal experiences and local history to bring the destination to life. Use descriptive language to paint a picture of the scenery, culture, and traditions. Tailor narratives to the audience by considering their interests and knowledge level. For example, families with children may enjoy stories about Hawaiian mythology, while older adults may appreciate tales of the islands’ historical significance. Keep in mind the tour’s time constraints and avoid overwhelming visitors with too much information. With practice and preparation, tour guides can develop their narrative skills to provide an unforgettable experience for visitors.

10. Attend a Tour Guide Certification Exam Prep Class

Attending a Tour Guide Certification Exam Prep Class is crucial for anyone aspiring to become a Hawaiian Tour Guide. These classes provide a comprehensive training path that covers all the necessary courses to prepare for the certification exam. The benefits of attending such classes include enhancing communication skills, developing an appreciation for Hawaiian culture, learning to demonstrate cultural awareness and appropriate customer service standards, and gaining knowledge about the history and significance of the island. Kapi’olani Community College is a recommended course provider for this certification program. Upon completion of the certification, candidates will be recognized as “Ambassadors of Aloha” and will have met the required knowledge, skills, and competencies that align with service industry standards. Don’t miss out on this opportunity to become a certified professional tour guide in Hawaii! Sign up for a Tour Guide Certification Exam Prep Class today!

11. Practice Presenting to a Group

As a Hawaiian tour guide, presenting to a group is an essential part of your job. To make sure your presentation is effective, it is crucial to prepare beforehand. Before the presentation, research the topic and practice the delivery. Body language is also vital for effective communication. Stand straight, make eye contact, and use gestures to emphasize important points. Engage the audience by asking questions, sharing stories, and making jokes. To handle difficult questions, listen carefully, and answer honestly. If you don’t know the answer, say so, and offer to find out. Encourage audience participation by asking for feedback, opinions, and questions. Lastly, remember to be confident, friendly, and informative. With practice and preparation, your presentations will become more engaging and enjoyable for your audience.

12. Acquire the Necessary Skills and Tools

To become a successful Hawaiian tour guide, several skills and tools are required. Firstly, language proficiency is essential, particularly in Hawaiian and English. Knowledge of Hawaiian history and culture is also crucial, as visitors expect to learn about the unique aspects of Hawaii. Additionally, interpersonal skills are necessary, such as being friendly, patient, and approachable. Lastly, the use of audio-visual aids is crucial to enhance the tour experience and convey information effectively.

To acquire and hone these skills, language courses can be taken to improve language proficiency. Attending cultural events such as hula performances and Hawaiian festivals can also deepen knowledge of Hawaiian culture. Public speaking practice can be done through joining a Toastmasters club or taking public speaking classes. Furthermore, learning how to use audio-visual aids can be done through attending workshops or online tutorials.

Overall, becoming a successful Hawaiian tour guide requires a combination of language proficiency, knowledge of Hawaiian history and culture, interpersonal skills, and the use of audio-visual aids. These skills can be acquired and honed through language courses, cultural events, public speaking practice, and workshops or online tutorials.

13. Review the Exam Expectations

Guide to Reviewing Exam Expectations for Becoming a Hawaiian Tour Guide:

  • The exam consists of two parts: a knowledge exam and a sample tour delivery.
  • To pass the exam, you must score a minimum of 75% on both parts.
  • The best way to prepare for the exam is to follow the recommended training path, which can be found on the program’s website.
  • The certification is valid for two years, after which you can apply for recertification by providing evidence of continued employment or ownership of a licensed Hawai’i tour company.
  • Funding opportunities are available through the State of Hawai’i Department of Labor and Industrial Relations (DLIR) Workforce Development Division.
  • The program is based on service industry standards for “Ambassadors of Aloha” and focuses on Hawaiian history, language, and culture, as well as communication and storytelling skills.
  • The program is open to current tour industry employees, self-employed tour business owners, and individuals interested in pursuing careers in tour-related industries.
  • Attendance of at least 80% of the classes during the entire training program is required to be eligible for the certification.

14. Prepare a Study Plan

Preparing a study plan to become a Hawaiian tour guide requires careful consideration of essential elements. Firstly, research the history, culture, and geography of Hawaii to gain a comprehensive understanding of the islands. Next, learn about the popular tourist attractions, local customs, and traditions of the Hawaiian people. It is also crucial to familiarize yourself with the Hawaiian language, as it is an important aspect of the culture.

Recommended study materials include books, online courses, and local tour guide associations. The Hawaii Visitors and Convention Bureau also offers resources on their website for aspiring tour guides.

The suggested duration of study depends on the individual’s learning pace and prior knowledge of Hawaii. However, a minimum of six months to a year of consistent study is recommended to gain a solid understanding of the culture, history, and geography of the islands.

In conclusion, becoming a Hawaiian tour guide requires dedication and a comprehensive study plan. By researching and studying essential elements, utilizing recommended study materials, and dedicating a sufficient amount of time, one can become a knowledgeable and successful tour guide in Hawaii.

15. Take the Practice Exam

Taking the practice exam is a crucial step towards becoming an amazing Hawaiian tour guide. To prepare for the exam, review the material covered in your training and take notes on areas you need to improve. Practice with sample questions and quizzes to get a feel for the types of questions that may be on the exam. On the day of the exam, arrive early and bring all necessary materials, such as a pen and paper. During the exam, read each question carefully and take your time to ensure you understand what is being asked. Utilize the results of the exam to identify areas you need to improve upon and focus on those in your training. Remember that practice makes perfect and with dedication and hard work, you can become an amazing Hawaiian tour guide.

16. Practice Interacting with Groups

As a Hawaiian tour guide, it’s important to practice your skills for interacting with groups to ensure that your guests have a positive and memorable experience. To engage and connect with your audience, start by introducing yourself and asking everyone’s names. Use their names throughout the tour to make them feel valued and important. Share interesting facts and stories about the places you visit, and encourage questions and participation from your guests. To manage group dynamics, establish ground rules at the beginning of the tour, such as staying together and being respectful of others. Address any conflicts or issues quickly and calmly. Finally, create a positive and memorable experience by being enthusiastic, friendly, and approachable. Show your guests the best of Hawaii and make them feel like they’re part of the ohana (family). With these tips, you’ll be well on your way to becoming a successful Hawaiian tour guide.

17. Understand the Exam Expectations

To become a certified Hawaiian tour guide, you must pass two parts of the exam with a minimum score of 75%. The first part is a knowledge exam that covers the history, language, and culture of Hawaii, as well as customer service skills. The second part requires you to design and deliver a sample tour that demonstrates your ability to apply what you learned in the first part. To prepare for the exam, it is recommended to take the Certificate for Customer Service in Hawaii program, which covers the necessary skills and knowledge for the exam. The certification is valid for two years, and you can apply for recertification after providing evidence of continued employment or ownership of a licensed Hawaii tour company. Remember, there are no refunds for a failed exam, so be sure to study and prepare well. Good luck!

18. Prepare a Study Plan

Preparing a study plan for becoming a Hawaiian tour guide can be a daunting task, but with the right approach, it can be achieved with ease. Here are the steps to follow:

  1. Research: Gather as much information as possible about Hawaiian culture, history, geography, and tourist attractions. Use resources like books, blogs, and travel guides to gain a better understanding of the Hawaiian islands and their unique features.
  2. Identify Requirements: Check the requirements for becoming a licensed tour guide in Hawaii. This may include passing an exam, obtaining a permit, and completing a certain number of training hours.
  3. Create a Study Schedule: Based on the requirements and the information gathered, create a study schedule that fits your lifestyle. Dedicate a certain amount of time each day or week to studying and revising.
  4. Study Materials: Invest in study materials that cover the topics needed to become a licensed tour guide. This may include textbooks, online courses, and practice exams.
  5. Practice: Gain practical experience by volunteering as a tour guide or shadowing an experienced tour guide. This will help you gain confidence and put your knowledge into practice.
  6. Review and Revise: Continuously review and revise your study plan to ensure that you are on track to achieving your goals.

Overall , preparing a study plan for becoming a Hawaiian tour guide requires dedication, commitment, and a passion for learning. By following these steps and dedicating enough time to studying, you can achieve your goal of becoming a licensed tour guide in Hawaii. Remember to stay motivated and keep your eye on the prize. Good luck!

19. Take the Certification Exam

To become a certified Hawaiian tour guide, you must pass a rigorous two-part exam that assesses your knowledge of Hawaiian history, language, and culture, as well as your ability to design and deliver an island-specific custom tour. Part 1 of the exam is a knowledge exam (2 hours) consisting of multiple-choice questions, and Part 2 is a 2-hour test where you will design and deliver a sample tour based on customer preferences and interests. To prepare for the exam, it is recommended to complete the seven courses listed on the training path, which cover topics such as Hawaiian culture, communication skills, and customer service standards. Passing the exam with a minimum 75% score is necessary to obtain certification, which is valid for two years. Funding opportunities are available through the State of Hawaii Department of Labor and Industrial Relations. Passing the exam is crucial for becoming a knowledgeable and qualified ambassador of Aloha.

 

Mahalo For Sharing Your Aloha
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